Shipping & Delivery

Overview

At Luxurawear, we are committed to delivering your order with the same precision and care that goes into every blazer we carry. This Shipping Policy outlines everything you need to know about how we process, dispatch, and deliver your purchase — from the moment you place your order to the moment it arrives at your door.

Please read this policy carefully before completing your purchase. By placing an order on luxurawear.shop, you agree to the terms described below.

Our Commitment to You

We understand that when you invest in quality menswear — particularly a well-crafted blazer — you expect a seamless experience from start to finish. That includes reliable shipping, transparent timelines, and real-time tracking. Our logistics process is designed to get your order to you promptly, securely, and without unnecessary complications.

Shipping Destination

We currently ship to all addresses within the United States, including residential and commercial addresses across all 50 states. At this time, we do not offer international shipping. We do not ship to P.O. Boxes or APO/FPO/DPO addresses.

Flat Rate Shipping

We offer a straightforward, transparent shipping rate — no surprises at checkout.

There are no minimum order thresholds, hidden handling fees, or fuel surcharges. Every order ships for a flat rate of $6.99, regardless of the number of items in your cart.

Order Cut-Off Time

To ensure your order is processed and dispatched without delay, please note our daily order cut-off time:

Orders placed before 5:00 PM EST on a business day (Monday–Friday) will begin processing that same day. Orders placed after 5:00 PM EST, or on a Saturday, Sunday, or federal public holiday, will be queued for processing on the next available business day.

Order Processing / Handling Time

Once your order has been placed and payment has been successfully verified, our fulfillment team begins preparing your package for shipment. Handling time refers to the time between when your order is received and when it is physically handed off to a carrier.

We take quality control seriously. Each item is inspected before packaging to ensure it meets our standards. While most orders are fulfilled within 1 business day, during periods of high volume — such as seasonal sales or promotional events — handling may extend to 2 business days.

Transit / Delivery Time

Once your order has been dispatched and a tracking number has been generated, standard transit time is as follows:

Please note that transit times are estimates provided by carriers and are not guaranteed. Actual delivery dates may vary depending on your location, weather conditions, carrier capacity, and other external factors beyond our control.

Delivery Services & Carriers

We work with the most trusted names in domestic parcel delivery to ensure your order arrives safely and on time. Depending on your location and the logistics optimization at the time of dispatch, your order may be shipped via:

The specific carrier for your shipment is selected based on your delivery address, service availability, and operational efficiency at the time of fulfillment. You do not need to select a carrier at checkout — this is handled by our logistics team to ensure the most reliable delivery for your location.

Shipment Tracking

Once your order has been dispatched, you will receive a shipping confirmation email containing:

• Your order number
• The carrier assigned to your shipment
• A tracking number with a direct link to monitor your package in real time

You can use this tracking number directly on the carrier’s official website:

We recommend checking your tracking link within 24 hours of receiving your shipping confirmation, as it may take a short period for the carrier’s system to register the first scan. If your tracking information has not updated after 48 hours, please contact our support team.

Shipping Delays

While we make every effort to ensure timely delivery, certain circumstances may cause delays that are outside of Luxurawear’s control. These include, but are not limited to:

• Severe or unexpected weather events
• Carrier service disruptions or high-volume periods (e.g., major holidays)
• Incorrect or incomplete shipping addresses provided at checkout
• Customs or regulatory inspections (not applicable for domestic orders, but noted for transparency)
• Natural disasters or events of force majeure

In the event of a significant carrier delay, we will do our best to notify you proactively if the delay is brought to our attention. However, we strongly encourage you to use your tracking link for the most up-to-date status.

Incorrect Shipping Address

It is the customer’s responsibility to ensure that the shipping address provided at checkout is accurate and complete. Luxurawear is not responsible for orders delivered to an incorrect address as a result of customer error.

If you realize you have entered an incorrect shipping address, please contact us immediately at support@luxurawear.shop. If the order has not yet been dispatched, we will make every effort to correct the address. Once an order has been handed to the carrier, we may be unable to redirect the shipment.

Lost or Stolen Packages

If your tracking information indicates that your package has been delivered but you have not received it, please take the following steps:

1. Check around your property, with neighbors, or at any secure mailroom locations.
2. Allow 24–48 hours, as carriers occasionally mark packages as delivered slightly before physical delivery.
3. Contact the carrier directly using your tracking number to file a missing package report.
4. If the issue remains unresolved, contact us at support@luxurawear.shop and we will work with you to investigate and find a resolution.

Luxurawear is not liable for packages confirmed as delivered by the carrier. However, we take these situations seriously and will do our best to support you through the claims process.

Damaged Packages

If your order arrives in a visibly damaged condition, please:

• Photograph the outer packaging and the damaged item(s) before opening fully
• Contact us within 48 hours of delivery at support@luxurawear.shop with your order number and photos
• Do not discard the original packaging, as it may be needed for a carrier claim

We will review your case promptly and work to provide an appropriate resolution, which may include a replacement or refund, depending on the circumstances.

Contact & Support

For any shipping-related questions or concerns, our customer support team is available to assist you: