FAQs

Q: Where does Luxurawear ship? A: We currently ship to all addresses within the contiguous United States and all 50 U.S. states.

Q: How much does shipping cost? A: We charge a flat rate of $6.99 on all orders, regardless of order size or quantity.

Q: How long will it take to receive my order? A: Orders are handled within 1–2 business days and transit typically takes 3–7 business days, for a total estimated delivery time of 4–9 business days.

Q: What is the order cut-off time? A: Orders placed before 5:00 PM EST on Monday–Friday will begin processing the same day. Orders placed after the cut-off or on weekends will be processed the next business day.

Q: Which carriers do you use? A: We ship via USPS, UPS, and FedEx depending on your location and order specifics.

Q: Will I receive a tracking number? A: Yes. Once your order is dispatched, you will receive a shipping confirmation email with a tracking number and carrier link.

Q: What is your return policy? A: We accept returns within 30 days of delivery. Items must be in original, unworn condition with tags attached. There are no return fees.

Q: How long do refunds take? A: Refunds are processed within 5 business days of receiving and inspecting the returned item.

Q: Can I cancel my order after placing it? A: Cancellations are possible before an order enters fulfillment. Please contact us immediately at support@luxurawear.shop.

Q: What payment methods do you accept? A: We accept Visa, MasterCard, American Express, Discover, and PayPal.

Q: How do I contact customer support? A: Email us at support@luxurawear.shop. Our support team is available Monday–Saturday, 8:00 AM–7:00 PM EST.

Q: Do your blazers run true to size? A: We recommend consulting the size chart on each product page. If you are between sizes, we generally recommend sizing up for a blazer for the most comfortable fit.